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T.M.B.A.W ! If a tree falls in a forest and no one is around to hear it, does it make a sound? 1710 George Berkley _ A treatise concerning the principles of human knowledge. Observation and knowledge of reality = Interpretation? How we experience something may be in dynamic relationship to our understanding of it's environment. If a system is unsustainable it disintegrates. Habits, practice and attitudes. Locations, data, processes. Rapid evolution always requires adaptation. T.M.B.A.W - is the latest professional training program I've designed for DO Learning. T.M.B.A.W will encourage people to realise there are always solutions. Working collaboratively and efficiently with others, interpreting our environment in real time here and now is the express way to achieve what it is that we need to achieve. New Zealanders brush and floss our teeth, other cultures practice oil pulling .... - keep it clean people! This Aruveydic wonder treatment involves the swirling of cold pressed oils around the mouth and gums for excellent dental and general heath benefits. And on a continent such as India where the old brush, paste and floss may have been a later arrival on the dental hygiene scene - oil pulling has resulted in gorgeous healthy pearly whites for a long time. How long have you known about it? Tempted to try it? Or maybe Google it to find out a little more? If you long for good gum health, have any skin issues or would just like a whiter smile I bet you might just DO a little more research on it. Travel creates opportunity for us to take a study tour - The observation of group agreed knowledge, a culturally varied reality. How we DO what it is that we do? How do we interpret what happens to us and around us? Which is the right way? "Fascinare" - to cast a spell, long a theme of DO learning workshops - encourages participants to become fascinated in observing what is happening in their environments, to engage with it again. Understanding that everyone is DO-ing the best they can with what they know at the moment. - no right or wrong just useful. - no good or bad just different. Examples of gazillions of other ways to do things are just a pinterest board away from you and millions of other googlers and influencers. Are we over loaded? How are we responding to the access we all now have to the collective consciousness. DO we need this many options of ways to DO things. So many directions to turn that we get stuck and sit still unable to move forward at all. The paradigm shifts of the GFC are rippling through our networks. Everything that goes on tour goes on facebook. To deal with overload we may find inspiration in the observation and understanding of how others achieve success. Perhaps our current perceptions are limiting our actions. Our interpretation clouding our vision. At the perceived peak of the anthropocene, on the edge of the slippy slip into cloud computing, sims, social networking a penchant for being twit faced - alternate realities are easily perceived. Our current systems in local governance, communities and lifestyles face challenges to sustainability. Extreme weather events, changing use of assets, technologies and system failures. Observation drives innovation. Efficient application of resources, collaborative methods of finding solutions. A system that views change as lineal and sequential has disintegrated, people are not sure how to respond in its absence. Affecting all areas of the organisations ability and effectiveness. In local government overload comes from all directions, central government, internal work relationships, engaging with ratepayers, stake holders, elected members. Our local councils are not alone in needing to find solutions for how to achieve more with less. Leaders in big business such as Apple, Google are changing the corporate environment - there are multiple examples that can be applied to civil service. A multi-media, environment immersion learning workshop will provide the wake up call to participants. Spark ambitions, clarify values and limits. Effectively and collaboratively. The T.M.B.A.W DO professional training workshop is a one day course which supports small teams of workmates with similar challenges to find new ways to support the delivery of product and service. T.M.B.A.W applies to any service based industry - hospitality operators, tourisim, retailers and to each of us - It's great life skill stuff.Try a one to one professional development session. This workshop has given me a wake up call - my clients were saying help! please, but we are not sure what with - The challenges were the same across varying requests. I get a monumental buzz on when a new workshop takes form - the synchronicty runs high and the content download from the collective consciousness comes fast and furious. There are hours at the computer, writing , researching and the conversations with clients, friends, randoms and others all seem to pick up on similar content or themes. It lets me know when I'm on the right track - Sir Avery turns up at conference, then you turn on the TV and his presentation is replaying, when the book you were given for christmas turns out to be just that book, and R.A.S activated people have talked to you about it more than three times so far this week. Yes it's on you tube - these are the types of content down loads you start to listen to when you are given infomration not just in one form but many - the ripple effect. As if to validate that this is the content that needs to get to a wider audience. I'm excited as are the clients who have requested the T.M.B.A.W professional training program. Contact me if you would like your workplace to work more efficently and collaboratively. The continual and rapid rate of change is at risk of leaving some workplaces adrfit.Valuable and motivated employees may become disillusioned and leave impacting the ability of the organisation to move forward at a comparative rate. Those who are struggling to adapt to change may face restructure as levels of service and the application of new technologies and extreme weather events fundamentally alter the daily tasks we are required to perform. Some are ill equipped personally to cope with the overload of change asked of them currently. Some admirably are taking up the baton and adapting to the organic, collective and collaboration processes that help to sustain systems, adapt and evolve. T.M.B.A.W is a full day training workshop that focuses on: What has changed how and why in the ways we provide products and services. How is the world responding to real-time now. – A study tour of difference and how it impacts me. How to value, utilise and effectively apply existing skills with a sense of urgency and energy. Working efficiently and collaboratively. How to personally handle change overload, depression, stress and organic change. Interpretation skills - How to observe and respond to our environments in new ways. For learning to take effect it needs to be motivating, to provide a wake-up call – delivered in a format that is in its self; paradigm shifting. Fresh thinking and new processes to address our changing realities in 2013 and beyond. So here and now in real time - when we get stuck we can just yell T.M.B.A.W Click the pic to contact Lisa regarding TMBAW workshops.
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I never did a day's work in my life. It was all fun. Thomas Edison Take it easy baby , take it as it comes, be a specialist in having fun - Jim Morrison "Are you having any fun yet ?" One line mantras. B.F.O's - Blinding Flash of the Obvious moments. The AHA feeling. An opportunity to sum up the essence of your experience in just a few words. To me that is the phrase ....Best said to another when you are perhaps experiencing something that is no fun at all. Particularily useful when life seems to suck the big kumara. It's a cunning reminder that we are here for a good time not a long time and are fully capable of enjoying the journey. The sort of statement we see on a bumper sticker and want to recall for life. Last millenium I was heading to a meeting with the bank manager, WINZ had cancelled a trial program for transistioning long term unemployed people into work in Queenstown. We had already committed to the office space, training room and team. Our land lord was about to change the locks if the lease wasn't paid. I had no idea how I was going to keep the business let alone my life afloat. When on the way down the mall my financial controller turned to me and said... "Are you having any fun yet?" Instantly the pressure was off, we looked at each other the stress lifted and we began to laugh or was it cry? From memory a lot of both, we had to sit tears streaming to compose ourselves into the concerned adult individuals that we knew the finance representatives would assume that we would be. And the issue was certainly and suddenly back in perspective. I can't even remember how we sorted out the rent that day but we did, the world still turned but most importantly we relaxed, we had some fun and we learnt. Learn from the mistakes of others you don't live long enough to make them all yourself. If you obey all the rules your miss all the fun - Katherine Hepburn Sick to the stomach, a need to pee, sweaty palms, racing heart. A collegue reminded me recently are all symptoms of excitement. I'd been wrestling with my anxiety after the death of three significant others in my inner circle and it was manifesting in similar displays in my middle child. Time to examine what we like to DO when we are excited. Dress for a special occasion, day dream, plan, write a journal. make, give and receive gifts, find like minded souls to share the journey. Immerse in the task, become absorbed in the moment. Some purposeful choices to re-label the state and enjoy the day, moment by second. To nurture my inner children with happy voices, hugs, bike rides, compliments, squeals of glee, baking, adding novelty, parties and fun times with friends. To walk barefoot in the icy cold river collecting stones. To look up and see the light not at the end of the tunnel but right here we we are. In some call centres there are Fun Managers. The person whose role it really is to create the doughnut day and hand out the silly hats. It's not the wank factor the cynics among you would label it as. The best pull it off with aplomb. Celebrating moments, creating themes adding value to the brand and the day. Establishing employee retention and decreasing challenging customer moments. Because every moment deserves to be a great one. As we would like to think that Buddha said... "The trouble is we think we have time." Go on I D.A.R.E. you - Decide, Act, Review and Enjoy - Then do it again.... and again...and again. One more time with feeling! Climb something, set a goal, make a plan, throw yourself off or into anything. Scare your self silly. Fascination comes from fascinare - to cast a spell. Create magic in your day. Go out feel the warmth of sunlight on your skin or eat what it is you love for lunch. Drink out of beautiful glass, tell a joke, love an animal, smile more at yourself in the mirror. Acknowledge your natural beauty - you are the oldest you have ever been and the youngest you will be in this moment. Experience your wealth - you have life. Invite a group of random friends to play tennis and drink Pimms. Ensure enough of them know you well enough to turn up in nightclub attire, and 6 inch heels. Have new racquets and balls on display but touch neither. Drink the Pimms and add champagne. Go out. Pretend you are a tennis club. Talk loudly and passionately about who has the best back hand. Stay out all night. Tell stories on the couch. Laugh hard, long and loud about who wears the biggest nana pants. When your husbands walk in from their fishing trip in the morning throw the lillies out of the vase and pretend you are drinking the water. Are you having any fun yet? Culture = group agreement to ritual. Corporate culture is no different to that in a petre dish. Same - same but different. DO - Learning, supports the strengthening of workplace culture through employee selection , training and identity empowerment. How your premisis looks, how the corporate values you have or are evolving are interpreted. If your team were a tribe what would it look like and be like? Does your business experience fluctuation of seasonalilty that translates into a very different summer tribe to winter tribe? Many of my adventure tourism clients experience this. Imagine a ski field every day in winter. Pre dawn early starts... The groomer team coming off shift with ice-laden beards and carhardts - the break of day often, way sub zero. Or being the food and beverage manager with the fluctuating need for staffing and production levels on powder days risking the wrath of the local ski god community. Compared to the summer tribe maintenance works and marketing teams where starting later and bbqs on the deck in casual clothes typify a Friday at work.. Perhaps your business is skydiving and it's September equinox. How do you keep the tandem masters, manifesters and camera people happy when mother nature does her thing every spring and blows hard day after day? Or you are a local council and the land use has changed from sheep farming to dairy and your water table level has risen and you flood risk has tripled along with angry farmers that your customer service team are dealing with one more time with feeling. When I worked with Progressive Enterprises my favorite job title was that of the space manager. Everyone wants to be a spaceman right? In the real world there are more of them than you think. They hold the golden key to brand management. Whether your product is displayed, stocked or not. If it is at eye level, on the ends or perhaps a scan back deal has been struck. On a bad day the spaceman runs a nationwide special on coackroach bait... except there are none of the varmints in the South Island. Or the hotel chain where everyone wears the same uniform in all properties regardless of global location , or climate. Corporate culutre can be visable in how individuals take their breaks. How meetings are held, what and when uniform items are worn. How does your team idenitfy as your organisation? What perks and quirks are typical in your workplace? What do your staff social functions say about you? How do you interact with your customers and key stake holders? DO you know what your tribe looks like, feels like and acts like? What bits can you encourage and how DO you enculturate new members to your team. This week I've been supporting the move of an organisation into a new office. Interpreting the challenge to raise the professionalism of a team. Time to lose the mis-matched coffee mugs, add some plants and ensure office colours reflect the brand. Will it be of value? It will be a message to those within and external to the organisation. Culture is the story we tell as a group that defines who and what it is that we are. What are you like? |
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